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Is the IC Right for You?
Intelligence Careers
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The following occupations are found throughout the IC, but not
necessarily at all IC member organizations. Visit member sites for
more detail.
Applications Programmer
What kinds of duties and tasks do Applications Programmers typically
perform?
Application Programmers develop, create, and modify general computer
applications software or specialized utility programs. They analyze
user needs and develop software solutions; design software or customize
software for client use with the aim of optimizing operational efficiency;
develop and direct software system testing and validate procedures,
programs, and documentation; and integrate software with other systems
and applications.
What kinds of skills and knowledge do Applications Programmers
typically need to do their work?
Applications Programmers possess knowledge of computers and electronics,
mathematics, and engineering and technology. They need operations
analysis, mathematics, troubleshooting, programming, science, active
learning, critical thinking, speaking, judgment and decision-making,
and technology design skills.
Please check with individual Community member organizations for
detailed information on skill and knowledge requirements for specific
positions.
What kinds of education, licenses, and certifications are typically
required to work as an Applications Programmer?
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Computer Engineer
What kinds of duties and tasks do Computer Engineers typically
perform?
Computer Engineers may also be known as Computer Scientists or Computer
Specialists. They research, design, develop, test, evaluate, analyze,
and maintain computer hardware and software systems in an integrated
manner. They may also provide user training.
What kinds of skills and knowledge do Computer Engineers typically
need to do their work?
Computer Engineers typically have knowledge of computers and electronics,
mathematics, and engineering and technology. They often possess
skills in the following areas: operations analysis, mathematics,
troubleshooting, programming, science, active learning, critical
thinking, speaking, judgment and decision-making, and technology
design. Please check with individual Community member organizations
for detailed information on skill and knowledge requirements for
specific positions.
What kinds of education, licenses, and certifications are typically
required to work as a Computer Engineer?
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Computer Systems Analyst
What kinds of duties and tasks do Computer Systems Analysts
typically perform?
Computer Systems Analysts analyze computer-based services and products
to ensure that they meet standards and requirements. They also conduct
integration, interoperability, and operational tests. In addition,
Computer Systems Analysts conduct software analysis, evaluate commercial
and in-house software products for reuse, and execute software programs
and applications for virus detection and correction.
What kinds of skills and knowledge do Computer Systems Analysts
typically need to do their work?
Computer Systems Analysts possess knowledge of computers and electronics,
the English language, and education and training. Typical skills
include troubleshooting, programming, reading comprehension, operations
analysis, writing, quality control analysis, and active listening.
Please check with individual Community member organizations for
detailed information on skill and knowledge requirements for specific
positions.
What kinds of education, licenses, and certifications are typically
required to work as a Computer Systems Analyst?
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Computer
Systems Architecture Developer
What kinds of duties and tasks do Computer Systems Architecture
Developers typically perform?
Computer Systems Architecture Developers, as the title implies,
develop technical and system architectures, data models, and migration
plans. They also integrate system and technical architectures and
maintain architecture deliverables and migration plans.
What kinds of skills and knowledge do Computer Systems Architecture
Developers typically need to do their work?
Computer Systems Architecture Developers possess general knowledge
of computers and electronics, the English language, and education
and training. Typical skills include reading comprehension, programming,
troubleshooting, operations analysis, writing, quality control analysis,
and active listening. Please check with individual Community member
organizations for detailed information on skill and knowledge requirements
for specific positions.
What kinds of education, licenses, and certifications are typically
required to work as a Computer Systems Architecture Developer?
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Customer Service Representative
What kinds of duties and tasks do Customer Service Representatives
typically perform?
The Intelligence Community (IC) provides user help at many levels--from
telephone support to direct customer support. Customer Service Representatives
receive customer telephone calls, gain an understanding of the problem,
and provide a solution to customer problems, escalating unresolved
problems to the next level of support. These professionals track,
troubleshoot, and resolve complex system, LAN, workstation, printer,
and miscellaneous hardware problems. They may also develop written
documentation on existing and new functionality, follow up with
customers, and perform quality assurance checks.
What kinds of skills and knowledge do Customer Service Representatives
typically need to do their work?
Customer Service Representatives need knowledge of customer service
principles, telephone etiquette, computer operation and repair principles,
general computer hardware principles (e.g., component interdependencies),
general software principles (e.g., system and application software
interaction), troubleshooting and fault isolation techniques (e.g.,
using error control software), and general knowledge of computers
and electronics. Helpful skills include customer service, records
management, technical assistance, troubleshooting and repairing,
operations analysis and monitoring, instructing, quality control
analysis, critical thinking, reading comprehension, active listening,
judgment and decision-making, and equipment selection. Please check
with individual Community member organizations for detailed information
on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically
required to work as a Customer Service Representative?
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Database Administrator
What kinds of duties and tasks do Database Administrators typically
perform?
Database Administrators oversee the operation and maintenance of
databases. They establish, enforce, and apply policy to ensure proper
functioning and optimal performance of the database management system.
In addition, Database Administrators perform database backup and
recovery, schema maintenance, and file management.
What kinds of skills and knowledge do Database Administrators
typically need to do their work?
Database Administrators need general knowledge of computers and
electronics. Specifically, they need knowledge of relational database
concepts, computer systems architecture design principles (e.g.,
technical, system, operational, data model), and programming languages.
Typical skills include database management, troubleshooting and
repairing, database development and implementation, computer programming,
computer systems administration, programming, mathematics, operations
analysis, reading comprehension, technology design, instructing,
critical thinking, and writing. Please check with individual Community
member organizations for detailed information on skill and knowledge
requirements for specific positions.
What kinds of education, licenses, and certifications are typically
required to work as a Database Administrator?
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Information Assurance Specialist
What kinds of duties and tasks do Information Assurance Specialists
typically perform?
Information Assurance Specialists, also known as Information Assurance
Engineers or Information Assurance Operators, analyze information
security requirements to ensure the protection of information and
systems against information warfare and physical threats. They also
assess risks and vulnerabilities associated with information systems
operation. Information Assurance Specialists may also exercise system
and network security protections, process user account requirements,
and conduct audits. In addition, these specialists review system-monitoring
software to identify intruder detection, and use utilities software
applications for data recovery, diagnosis, file transfer, and virus
scanning.
What kinds of skills and knowledge do Information Assurance
Specialists typically need to do their work?
Information Assurance Specialists need knowledge of computers and
electronics, specifically of computer systems and network security
(e.g., concepts, standards, current research), utilities software
application (e.g., data recovery, diagnosis, file transfer, virus
scanning), and system testing principles (e.g., plans, procedures,
case development). Typical skills include access control, investigation,
risk management, programming, and writing. Please check with individual
Community member organizations for detailed information on skill
and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically
required to work as an Information Assurance Specialist?
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Information System Security Officer
What kinds of duties and tasks do Information System Security
Officers typically perform?
Information System Security Officers monitor and control access
to information management systems, ensure agency security policies
are observed, monitor for unauthorized access, provide information
on Automated Information Systems (AIS) security and policy, troubleshoot
security problems, and maintain system security plan documentation
for accreditation.
What kinds of skills and knowledge do Information System Security
Officers typically need to do their work?
Information System Security Officers need knowledge of computer
systems and network security (e.g., concepts, standards, current
research), utilities software application (e.g., data recovery,
diagnosis, file transfer, virus scanning), security risk analysis
techniques, and computers and electronics. Knowledge of DoD information
security program regulations (5200-1.R) is helpful. They also need
security program development and implementation, security information
management, access control, risk management, programming, and writing
skills. Please check with individual Community member organizations
for detailed information on skill and knowledge requirements for
specific positions.
What kinds of education, licenses, and certifications are typically
required to work as an Information System Security Officer?
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Network Manager
What kinds of duties and tasks do Network Managers typically
perform?
Network Managers, also known as Network Engineers or Network Operators,
analyze, design, test, and evaluate network systems, such as local
area networks (LAN), wide area networks (WAN), and other data communication
systems. They also perform network modeling, analysis, and planning
activities and analyze processes in order to locate and correct
potential network faults and failures. Network Managers may monitor
system performance and provide security measures, troubleshooting,
and maintenance services as needed.
What kinds of skills and knowledge do Network Managers typically
need to do their work?
Network Managers typically have knowledge of computers and electronics.
Common skills include operations analysis, active learning, critical
thinking, reading comprehension, instructing, equipment selection,
judgment and decision-making, writing, systems evaluation, and quality
control analysis. Please check with individual Community member
organizations for detailed information on skill and knowledge requirements
for specific positions.
What kinds of education, licenses, and certifications are typically
required to work as a Network Manager?
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Policy Administrator
What kinds of duties and tasks do Policy Administrators typically
perform?
Policy Administrators analyze information systems security audit
logs for compliance with DoD, DNI, and agency policy. In addition,
they provide technical security guidance, create security policy
and procedures for the secure operation of information systems and
networks, and identify information system security requirements
based on environment and policy. These professionals may also perform
Information Security (INFOSEC) certification and accreditation activities.
What kinds of skills and knowledge do Policy Administrators
typically need to do their work?
Policy Administrators possess knowledge of computers and electronics.
They also need programming and writing skills. Please check with
individual Community member organizations for detailed information
on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically
required to work as a Policy Administrator?
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Project Manager
What kinds of duties and tasks do Project Managers typically
perform?
Project Managers analyze program technical, cost, and schedule status
data for compliance with program milestones; establish fiscal requirements
for the life cycle of a program; integrate resources; manage system
risks; and protect program funds.
What kinds of skills and knowledge do Project Managers typically
need to do their work?
Project Managers possess general knowledge in the areas of administration
and management, computers and electronics, mathematics, and the
English language. Specific knowledge includes knowledge of a variety
of contract types, solicitation (including Statement of Work [SOW]
and requirement definition), source selection, and structured project
management tools and techniques. Helpful skills include coordination,
reading comprehension, active learning, judgment and decision-making,
management of personnel resources, speaking, writing, and reading
comprehension. Please check with individual Community member organizations
for detailed information on skill and knowledge requirements for
specific positions.
What kinds of education, licenses, and certifications are typically
required to work as a Project Manager?
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Requirements Analyst
What kinds of duties and tasks do Requirements Analysts typically
perform?
Professionals working in the Requirements Analysis arena allocate
requirements to elements of system architecture, ensure technical
requirement compliance with applicable security and architectural
design constraints, evaluate customer requirements against mission
and available resources, and resolve conflicting requirements.
What kinds of skills and knowledge do Requirements Analysts
typically need to do their work?
Requirements Analysts often have knowledge of computers and electronics,
including computer operating systems and computer system administration,
mathematics, engineering and technology, English language, and education
and training. General skills for this occupation include advising/consulting,
system development, planning and scheduling, customer service, operations
analysis, mathematics, troubleshooting, programming, science, active
learning, critical thinking, speaking, judgment and decision making,
and technology design.
Please check with individual Community member organizations for
detailed information on skill and knowledge requirements for specific
positions.
What kinds of education, licenses, and certifications are typically
required to work as a Requirements Analyst?
Intelligence
Community agencies typically prefer applicants for Requirements
Analyst positions to have a Bachelor's degree.
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System Access and Production
Controller
What kinds of duties and tasks do System Access and Production
Controllers typically perform?
Systems Access and Production professionals manage user access to
Automated Information Systems (AIS), applications, and databases
in conformance with security policies.
What kinds of skills and knowledge do System Access and Production
Controllers typically need to do their work?
System Access and Production Controllers typically have knowledge
of computers and electronics and possess programming and writing
skills. Please check with individual Community member organizations
for detailed information on skill and knowledge requirements for
specific positions.
What kinds of education, licenses, and certifications are typically
required to work as a System Access and Production Controller?
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System Administrator
What kinds of duties and tasks do System Administrators typically
perform?
System Administrators work in a variety of environments including
UNIX, NT, or mainframe/centralized systems. They oversee the operation
of software applications, establish operating parameters, configure
the applications, conduct user training, schedule upgrades, maintain
accounts, and interface with vendors and customers.
What kinds of skills and knowledge do System Administrators
typically need to do their work?
System Administrators possess knowledge of computer systems and
network security, utilities software application (e.g., data recovery,
diagnosis, file transfer, virus scanning), system performance analysis
techniques, and network architecture principles (e.g., internal
and external connectivity and interfaces). Common skills include
configuration management; hardware, software, and networks testing;
computer systems administration; and hardware/software installation.
Please check with individual Community member organizations for
detailed information on skill and knowledge requirements for specific
positions.
What kinds of education, licenses, and certifications are typically
required to work as a System Administrator?
Please check
back later for updated information on education requirements
for this occupation.
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System Programmer
What kinds of duties and tasks do System Programmers typically
perform?
System Programmers, also known as System Analysts, work in a variety
of environments including UNIX, NT, or mainframe/centralized systems.
They develop policy and procedures for systems administration, ensure
system compliance with security policy and procedures, ensure system
interoperability with other components, integrate hardware and software,
perform operating system upgrades, and resolve system problems.
What kinds of skills and knowledge do System Programmers typically
need to do their work?
System Programmers need general knowledge of computers and electronics,
the English language, and education and training. Common skills
include troubleshooting, programming, reading comprehension, operations
analysis, writing, quality control analysis, and active listening.
Please check with individual Community member organizations for
detailed information on skill and knowledge requirements for specific
positions.
What kinds of education, licenses, and certifications are typically
required to work as a System Programmer?
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Telecommunications Specialist
What kinds of duties and tasks do Telecommunications Specialists
typically perform?
Professionals in the telecommunications arena may also be known
as Telecommunications Specialists, Communications Specialists, Integration
Engineers, or Telecommunications Equipment Operators, among other
titles. These professionals install, maintain, upgrade, troubleshoot,
and monitor telecommunications-related equipment (e.g., telephone
systems, switches, WAN, LAN, and network servers); monitor and track
message traffic, notifying recipients of high priority messages;
and may analyze new telecommunications requirements, evaluate telecommunications
approaches, and design telecommunications solutions. An important
aspect of this occupation is to resolve high-level system outages
during crisis situations.
What kinds of skills and knowledge do Telecommunications Specialists
typically need to do their work?
Telecommunications Specialists need knowledge in the areas of telecommunications
equipment (e.g., multiplexers, routers), telecommunication protocols
(e.g., ATM, Frame Relay, ISDN, SONET), wideband and narrowband communications,
communications technology (e.g., telephone, fiber optics, satellite),
customer service principles, telecommunications, and computers and
electronics. Helpful skills include security controls, troubleshooting
and repairing, planning and scheduling, technical assistance, operations
analysis, active learning, critical thinking, reading comprehension,
instructing, equipment selection, judgment and decision-making,
writing, systems evaluation, and quality control analysis. Please
check with individual Community member organizations for detailed
information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically
required to work as a Telecommunications Specialist?
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Web Master
What kinds of duties and tasks do Web Masters typically perform?
Web Masters manage agency website content; enforce website security,
style guidelines, and policies; supervise personnel who interact
with customers; and provide advice to senior management on web and
information management policy. These professionals develop web pages,
link pages to form the website, and maintain pages and the associated
links. In addition, they interact with customers or their representatives
to meet customer needs.
What kinds of skills and knowledge do Web Masters typically
need to do their work?
Web Masters need knowledge of programming languages such as HyperText
Markup Language (HTML), graphic design principles (e.g., color,
balance, layout), and web-based technologies and concepts. In addition,
they need website design/development, web site management, customer
service, technical advising, operations analysis, active learning,
critical thinking, reading comprehension, instructing, equipment
selection, judgment and decision making, writing, systems evaluation,
and quality control analysis skills. Please check with individual
Community member organizations for detailed information on skill
and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically
required to work as a Web Master?
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Please visit the IC members' employment web sites to find the
specific occupation that best fits
your skill set and interests.
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